About CSS

Creative Support Solutions is a consulting firm that provides operational support in the areas of billing, provisioning, and back-office processes. It was founded in June 1998 by Marnell Robertson to fill the critical void that existed in these industry-specific areas.

While all telecommunications providers rely heavily on their operational support systems, Marnell was fully aware of the struggle that many companies often faced with respect to these systems and related processes; recognizing the lack of viable options, Marnell established Creative Support Solutions. Through our unique focus on operational support and its often challenging and complex processes, we are able to offer our clients effective solutions to their operational needs.

Marnell retired from CSS in 2019, but her vision and determination resulted in the development of an organization that has successfully addressed the many operational challenges faced by her clients. We look forward to building on the foundation she set for CSS.