Creative Support Solutions is committed to providing the highest quality back-office support and the most effective revenue generating services to telecommunications providers. Our goal is to provide innovative and effectual solutions in a dynamic and ever-evolving industry.

Carrier Access Billing

Access billing can be a critical component of your revenue stream. See how we can help maximize your CABS revenues by providing company-specific solutions for your access billing needs.

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Network-to-Network Billing

Network-to-Network billing can generate a new source of revenue, but it also presents a unique set of requirements. Let us help ensure that your wholesale carrier bills are accurate and timely.

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End User Billing

Well-defined procedures and an accurate billing system are key components of an effective end user billing program. CSS can help you focus on these critical areas to ensure accurate and timely bill generation.

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Customer Service Products

Customer service can be an effective tool for building and strengthening client/customer relationships. We can help ensure that your customer service is separating you from your competitors.

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“Having utilized CSS for CABs and related services for years, we only wish we had made the move sooner. The CSS staff have consistently taken care of our monthly billing and all the related carrier interactions in an efficient, accurate, and timely manner.”

Gordon M. Duff
Vice President
Plant Telecommunications (GA)

“The team at CSS came to my rescue and have dramatically reduced my stress level with CABs. They have restored my confidence in my CABs bills as now they’re timely, but most of all, accurate”

Mark Graf
General Manager/CEO
Winn Telecom (MI)

“CSS is always there when I need them. The staff handles the CABs billing and answers all of my questions in a quick and timely manner. I’ve attended numerous trainings over the last 10 years and always walk away with
valuable information. There is no way that I can be successful in my job without CSS!”

Valerie Ancrum
Regulatory Affairs Manager